- Call Center Extension Package - This document is an overview of the Call Center Extension Package to the Java Telephony API that supports routing, automatic call distribution (ACD) , predictive calling , and application data.
- Java Telephony API - Java Telephony API (JTAPI) is targeted at telephony call control. Here you will find information on the API specifications directly from Sun.
- Media Extension Package - This document provides an overview of the Media Extension Package to the Java Telephony API. This package provides applications access to the media on the telephone line.
- Phone Extension Package - This document provides an overview of the Phone Extension Package to the Java Telephony API. The Phone Extension Package permits implementations to describe physical Terminals in terms of standardized components.
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